Wednesday 28th January 2026 13:00-14:30 (BST)
Guest Speaker: Alice Sheldon, former Barrister and CEO
Many leadership challenges come down to conversations that feel difficult, emotional, or stuck. In this session, Alice will share a practical approach to understanding the “fingerprint needs” that sit underneath behaviour. This helps leaders navigate conflict, strengthen relationships, and reduce misunderstanding.
Benefits of attending:
– Learn how to recognise the core needs that drive people’s reactions and triggers
– Understand challenging behaviour in colleagues or clients and how to respond constructively
– Explore why empathy is a skill (not a personality trait) and how leaders can build it in themselves and others
Interested in joining our upcoming free webinars?
Register here: https://www.linkedin.com/company/business-linked-teams-ltd-/events/