Practical tools to build trust, shape decisions and drive action
Whether you’re securing support for a new idea, navigating complex relationships or driving change across a team or organisation – the ability of your managers and leaders to influence others directly impacts your organisation’s success.
Through expert-led training, participants will enhance their ability to influence diverse stakeholders, build trust, communicate with clarity and manage difficult conversations.
For who
Managers & Senior Managers
Format
Face-to-face
workshops
Virtual workshops
Self study
Duration
2 month programme
12-15 hours
ProgramME Objectives
The Influencing Skills Programme is designed to build the confidence, awareness and practical strategies needed to influence in a wide range of professional situations – whether leading teams, working with colleagues or engaging with customers and stakeholders.
As a result of attending this session participants will be able to:
- Understand the foundations of influence:
Explore why influence matters and how to apply key psychological principles to build trust and credibility - Communicate with clarity and purpose:
Present ideas in a way that resonates – using logic, empathy and story-telling to create buy-in - Navigate difficult conversations effectively:
Prepare for high-stakes or emotionally charged conversations with clarity, control and confidence - Influence without authority:
Build credibility and trust to influence peers, stakeholders and teams – even without formal power - Apply a strategic approach to influence:
Plan and prepare for conversations with a focus on long-term relationships, not just short-term wins
Our influencing skills ProgramME
Principles of influencing
How can excellent influencing skills make you more effective at work?
Psychological principles of influence
Applying Cialdini’s principles
Understand link between trust, credibility and influence
Practical application: Cialdini’s Principles in practice
navigating difficult conversations
What makes a conversation difficult and how can we plan for it?
Managing strong opinions, high stakes and emotional responses
Which strategies help to keep the conversation productive and respectful?
Identify and manage your own triggers
Practical application: Difficult conversations
getting your message across
How do I communicate value clearly and persuasively?
How to use storytelling
What approaches help address resistance and objections?
How to use “Start with why”
Practical Application: Craft and deliver a value-based message
