Helping managers to unlock potential in their teams through everyday coaching conversations
Great managers don’t just direct — they develop. Our Programme equips managers with the mindset, skills and techniques to lead meaningful coaching conversations which drive performance, build trust and unlock potential. Blending coaching theory with hands-on practice, the programme helps managers build coaching confidence and skill.
Participants learn to listen deeply, ask powerful questions, and support others to think for themselves, take ownership and grow

For who
All managers
2-5 years experience

Format
Face-to-face
workshops
Virtual workshops
Self study

Duration
2 month
programme
15-20 hours
ProgramME Objectives
The programme is designed to build the skills, confidence and mindset needed for managers to have effective coaching conversations that support performance and development. As a result of attending the training, participants will:
- Recognise the benefits of coaching
- Identify and remove barriers to effective coaching
- Use the GROW model to plan and navigate coaching sessions
- Use active listening and dynamic questioning
- Create compelling objectives that are linked to business objectives and KPIs
- Review performance and give constructive feedback
- Empower people to take accountability for their own performance
Our manager as coach ProgramME
The Coaching manager mindset
Welcome and introductions
What is performance coaching?
The benefits of coaching
Identifying the barriers to effective coaching
Coaching skills self-assessment
CORE COACHING SKILLS
The GROW Model
Skills needed to be an effective coach
Questioning and listening
Goal setting
Action Planning
Live coaching, observation and feedback
developing your coaching skills
Trust and rapport in coaching
Coaching for performance and development
Coaching through change and uncertainty
Live coaching, observation and feedback
balancing effective support & challenge
Using challenge in coaching conversations
Handling difficult conversations with a coaching approach
Integrating feedback into coaching conversations
Reflections and action planning


