This programme is aimed at managers who want to develop a strategic understanding of the performance development process and the ability to use the tools and techniques that support it.

The programme will enable managers to use a performance review framework with individuals and teams, and in turn this will allow them to create and manage inspirational personal objectives that are directly linked to business goals. Managers will be able to use a variety of techniques to motivate their team members, track their performance, manage performance improvement requirements and reward high performance.