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KONE- Creation of a global sales skills programme and delivery in multiple languages


To develop and rollout a global sales skills development programme that would enable sales people to communicate value, differentiate from competitors, protect margins and increase sales. 

KONE is a global leader in the elevator and escalator industry, providing elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle.  

In 2020, KONE had annual sales of EUR 9.9 billion, and at the end of the year over 60,000 employees.  


Worked in partnership with the global Sales Development team to develop a programme containing 2 modules that would be delivered internationally in multiple languages through a combination approach of BLT trainers and internally selected KONE sales experts.  


Feedback from both participants on the programme and sales managers has been positive and we have already identified many sales successes from the participants.