Case studies – KONE


To develop and rollout a global sales skills development programme that would enable sales people to communicate value, differentiate from competitors, protect margins and increase sales.


KONE is a global leader in the elevator and escalator industry and in 2014 had over 47,000 employees and annual net sales of EUR 7.3 billion.


Worked in partnership with the global Sales Development team to develop a programme containing 2 modules that would be delivered internationally in multiple languages through a combination approach of BLT trainers and internally selected KONE sales experts. 


Feedback from both participants on the programme and sales managers has been positive and we have already identified many sales successes from the participants.